FREQUENTLY ASKED QUESTIONS
A: You may cancel, but a refund is not guaranteed and would be based on a successful sublet. If we are given sufficient notice there is a possibility to sublet high-demand weeks. Travelscowt highly recommends trip cancellation insurance: click here for information about Allianz Travel Insurance or click here for information about CSA travel insurance.
A: Generally speaking full payment is required for holiday and high demand weeks such as Spring Break. A deposit of 50% is generally required for reservations made 6 months or later for many but not all weeks.
A: We represent owners at brand name timeshare resorts that manage their inventory in a similar way to corresponding hotels. The owners have a right to a size unit/view category rather than a specific unit and, as such, all the villas share the same decor, floor-plan and amenities, however, if you do have a floor level or building preference the owner may make a request with the resort on your behalf.
A: No, the villa and property amenities are maintained and managed by the home resort. Any and all requests should be made with the resort guest services department prior to or during stay.
A: Just fill out the contact form or give us a call and we can discuss your rental portfolio. We don’t charge any type of commission or fee for this service.